Certificate III in Business

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Course Code


Fee Type

Government Funding (Traineeship), Concession, Full Fee


1 Year

Program Overview

This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge.
They may provide technical advice and support to a team.

Program Structure


Assessment methods may include:

  • Projects
  • Written Assignments / Research
  • Scenarios / Case Studies / Role plays
  • Knowledge question

Units of Competency

The BSB30115 Certificate III in Business requires 12 units of competency:

Core Units

BSBWHS302 – Apply knowledge of WHS legislation in the workplace


BSBCMM301 – Process customer complaints
BSBCUS301 – Deliver and monitor a service to customers
BSBDIV301 – Work effectively with diversity
BSBFIA301 – Maintain financial records
BSBINM301 – Organise workplace information
BSBITU301 – Create and use databases
BSBITU303 – Design and produce text documents
BSBITU304 – Produce spreadsheets
BSBITU306 – Design and produce business documents
BSBWOR301 – Organise personal work priorities and development
BSBWOR403 – Manage stress in the workplace

For more elective options please contact relevant Industry Engagement & Leaner Coordinator

Credit Transfer and RPL offered for the eligible learners.


Entry Requirements

There are no entry requirements for this qualification. Applicant will be required to successfully complete an ACSF language, literacy and numeracy (LLN) assessment.

Learning, reading, writing, oral communication and numeracy (ACSF Level 2) are desirable to participate in the course.



Successful completion means you are eligible to enrol into the BSB40515 Certificate IV in Business Administration.

Your Career

This course provides you with the skills and knowledge to undertake job roles such as:

  • Customer Service Advisor
  • Data Entry Operator
  • General Clerk
  • Payroll Officer
  • Typist
  • Word Processing Operator


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Fee Type Government Funding (Traineeship) Concession Full Fee
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*The student tuition fees as published are subject to change given individual circumstances at enrolment