Certificate IV in Credit Management

The Financial Industry Regulator ASIC has set clear rules for Credit licensing competence and training. Credit licensees must comply with the organisational competence obligation in s47(1)(f) of the National Credit Act and licence applicants must be able to demonstrate in their licence application that they can comply with the Act. Central to compliance is the achievement of a Certificate IV in Credit Management.

About this Qualification

The Certificate IV in Credit Management course is designed both for those already in a Credit Management role or for those entering the credit management industry. This nationally recognised qualification reflects the proposed Government legislative changes for the industry.

What you will Learn

You will learn a range of vital skills, including:
• Assessing credit applications
• Establishing and maintaining appropriate securitisation
• Managing and recovering bad and doubtful debts
• Managing overdue customer accounts

Your Career

The Certificate IV in Credit Management offers a useful and practical qualification enabling you to become (or become more effective as):

• Credit officer, controller, analyst or manager
• Recoveries officer
• Credit services or lending officer
• Customer service officer

Units of Competency

The Certificate IV in Credit Management requires 12 units of competency.

Core Units

BSBCOM405A Promote compliance with legislation
FNSCRD401A Assess credit applications
FNSCRD402A Establish and maintain appropriate securitisation
FNSCRD403A Manage and recover bad and doubtful debts
FNSCRD404A Utilise the legal process to recover outstanding debt
FNSCRD405A Manage overdue customer accounts
FNSCUS402A Resolve disputes
FNSINC401A Apply principles of professional practice to work in the financial services industry
FNSRSK401A Implement risk management strategies

Elective Units

BSBCUS403A Implement customer service standards
BSBMGT405A Provide personal leadership
FNSINC402A Develop and maintain in-depth knowledge of products and services used by an organisation or sector

Duration

6 to 18 months

Cost

$190* (Training delivered across Victoria with Victorian State & Commonwealth Government funding. People with disabilities encouraged to apply for training)

Pathways

Successful completion means you are eligible to enrol in a range of other Financial Services qualifications.