SIR20216 Certificate II in Retail Services is for the individuals who are frontline retail team members and use a defined and limited range of operational skills to undertake workplace activities.The learners may be involved in mainly routine and repetitive tasks and work under direct supervision of others. This qualification is also suitable for an Australian apprenticeship pathway to adopt a career in retail and therefore would be ideal for school leavers.
There are no entry requirements for this qualification. Applicant will be required to successfully complete an ACSF language, literacy and numeracy (LLN) assessment.
Learning (ACSF Level 2), reading (ACSF Level 2), writing (ACSF Level 2), oral communication (ACSF Level 3) and numeracy (ACSF Level 2) are desirable to participate in the course.