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Diploma of Community Services

Quick Facts:

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The CHC52015 Diploma of Community Services Program reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

In this Program:

  • Develop job ready skills for the security industry.
  • You will learn to understand verbal and non-verbal communication.
  • Gain strategies for positive proactive thinking.
  • Understand legal obligations
  • Hands on experience with the guidance of our qualified teachers.
  • Learn in a positive atmosphere and have access to state-of-the-art facilities.

We will teach you practical skills in areas of:

  • Develop and implement service programDevelop workplace communication strategies
  • Analyse impacts of sociological factors on clients in community work and services
  • Facilitate workplace debriefing and support processes
  • Coordinate complex case requirements
  • Develop, facilitate and review all aspects of case management
  • Provide case management supervision

Plus more!


Your Career:

  • Case coordinator
  • Case worker or manager
  • Client service assessor
  • Community services worker
  • Community worker
  • Coordinator / Coordinator

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Program Details

  • Program Code & Title

    CHC52015 Diploma of Community Services.

  • Subjects

    The CHC52015 Diploma of Community Services requires 16 Subjects.

    Core Subjects:

    CHCCCS007 – Develop and implement service programs
    CHCCOM003 – Develop workplace communication strategies
    CHCDEV002 – Analyse impacts of sociological factors on clients in community work and services
    CHCDIV003 – Manage and promote diversity
    CHCLEG003 – Manage legal and ethical compliance
    CHCMGT005 – Facilitate workplace debriefing and support processes
    CHCPRP003 – Reflect on and improve own professional practice
    HLTWHS004 – Manage work health and safety

    Elective Subjects:

    CHCCCS004 – Assess co-existing needs
    CHCCSM004 – Coordinate complex case requirements
    CHCCSM005 – Develop, facilitate and review all aspects of case management
    CHCCSM006 – Provide case management supervision
    CHCAOD004 -Assess needs of client with alcohol and other drugs issues
    CHCCCS003 – Increase the safety of individuals at risk of suicide
    CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
    CHCMHS001 – Work with people with mental health issues

    All other electives available on request.

    Credit Transfer and RPL offered: Recognition of prior learning and skills assessment.

  • Entry Requirements

    There are no entry requirements for this Program however Students are required to undertake a Pre-Training Review and a Language Literacy Numeracy and Digital Literacy Assessment

    These will assist with determining suitability and relevance into course entry and identification of any support needs. 

    The ability to obtain a Working with Children Check and Police Check - Working with Children Check & Police Check required for industry work placement.

  • Work Placement

    100 hours of work as detailed in the Assessment Requirements of the units of competency.

    Students must have the current National Police Check and Working With Children Check prior to the commencement of their work placement.

  • Assessment

    Assessment Methods may include: 

    • Written Questions 
    • Project Work 
    • Case Study’s 
    • Role plays 
    • Workplace Based Tasks/Observations  
  • Duration and Intensity

    Traineeship: Estimated duration 156 Weeks 

    Non-Traineeship: Estimated duration 104 Weeks 

  • Delivery Mode

    TMG College Australia provides the following delivery options: 

    Face to Face Training 

    In person Classroom Based training delivered at TMG College Australia sites. Face to Face delivery includes both theory and practical activities which are supported by structured Work Placement. 

    Structured Work Placement 

    As part of this course, students will also be required toundertake a minimum 240 Hours Practical Placement in Community Service Delivery Setting.

    Offsite Training 

    TMG College Australia can deliver training and undertake assessments using facilities at a Students Workplace, or in a Mobile Manner (e.g. delivery at a regional/remote location for a specific period or for a specific training course).  

    Mixed Mode Training 

    A combination of various delivery modes. Also known as "Mixed Delivery" or "Blended Learning". This includes Virtual, Face to Face and Workplace Based. 

  • Pathways

    On successful completion of this program learners will have the knowledge and skills required to progress through to Advanced Diploma in Community Services.

  • Your Career

    This program provides you with the skills and knowledge to undertake job roles such as:

    • Case coordinator
    • Case worker or manager
    • Client service assessor
    • Community services worker
    • Community worker
    • Coordinator / Coordinator family services
    • Early intervention worker
    • Youth Worker
  • Fees & Eligibility

    Enrolment Fees:
    Without Concession
    * - $288.00

    With Concession - $57.60

    *Concession is only applicable to Indigenous individuals.


    Fee for Service


    The student tuition fees published are subject to change given individual circumstances at enrolment. 

    This training is delivered with Victorian and Commonwealth Government funding. TMG College Australia encourage individuals with disabilities to access training subsidised through the Skills First Program. People with disabilities are encouraged to apply for this training.

    Skill First Eligibility 1. You must be an Australian Citizen or Permanent Resident* or New Zealand Citizen. 2. You must not have completed the same AQF level qualification or higher than the course you wish to enrol in, unless under 20 years of age on 1 January this year. 3. You must not have commenced or be scheduled to commence more than two Victorian Government subsidised courses this year; and 4. You must not be currently enrolled in two or more Victorian Government subsidised courses.

    Traineeship incentives may be applicable on full time/ part time basis, subject to eligibility. Enrolment fees apply.


    *Formal confirmation of permanent residence granted by the Department of Home Affairs (or its successor) AND the student’s foreign passport or ImmiCard required

  • Locations

    This Qualification is available in the following regions:


    • Werribee

    • Traineeship


  • Upcoming Classes

    TMG College Australia

  • Credit Transfer

    We provide Credit Transfer with agreed and consistent credit outcomes for components of qualification if the CT request is equivalent in content and learning outcomes with TMG's matched qualifications 

  • Recognition of Prior Learning (RPL)

    We provide Recognition of Prior Learning (RPL) where student work experience or qualifications of an advanced and related nature have been undertaken. RPL result is subject to the quality and amount of the evidence submitted by the Student to TMG.