Diploma of Community Services

Course Code CHC52015
Course Title Diploma of Community Services
Location Melbourne City Campus, Box Hill, Werribee
Intake Dates Monthly
Fee Type Full Fee
Duration Traineeship: 3 Years
Non-Traineeship: 2 Years
Mode of Delivery Classroom-Blended, Non-Traineeship

Course Overview

The CHC52015 Diploma of Community Services qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

Course Structure

Work placement

240 hours of work placement
Students must have the current National Police Check and Working With Children Check prior to the commencement of their work placement


Assessment methods may include:

  • Projects / Research Reviews
  • Underpinning Knowledge questioning
  • Direct Observations & Demonstration
  • Written Assignment & Case studies
  • Simulated work place activities
  • Workplace Practicals
  • Supervisor reports

Units of Competency

The CHC52015 Diploma of Community Services requires 16 units of competency:

Core Units

CHCCCS007 – Develop and implement service programs
CHCCOM003 – Develop workplace communication strategies
CHCDEV002 – Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 – Manage and promote diversity
CHCLEG003 – Manage legal and ethical compliance
CHCMGT005 – Facilitate workplace debriefing and support processes
CHCPRP003 – Reflect on and improve own professional practice
HLTWHS004 – Manage work health and safety

Elective Units

CHCCCS004 – Assess co-existing needs
CHCCSM004 – Coordinate complex case requirements
CHCCSM005 – Develop, facilitate and review all aspects of case management
CHCCSM006 – Provide case management supervision
CHCAOD004 – Assess needs of client with alcohol and other drugs issues
CHCCCS003 – Increase the safety of individuals at risk of suicide
CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001 – Work with people with mental health issues

Credit Transfer and RPL offered: Recognition of prior learning and skills assessment


Entry Requirements

There are no entry requirements for this qualification. Applicant will be required to successfully complete an ACSF language, literacy and numeracy (LLN) assessment.

Learning (ACSF Level 5), reading (ACSF Level 5), writing (ACSF Level 5), oral communication (ACSF Level 5) and numeracy (ACSF Level 5) are desirable to participate in the course.



On successful completion of this qualification learners will have the knowledge and skills required to progress through to Advanced Diploma in Community Services.

Your Career

This course provides you with the skills and knowledge to undertake job roles such as:

  • Case coordinator
  • Case worker or manager
  • Client service assessor
  • Community services worker
  • Community worker
  • Coordinator / Coordinator family services
  • Early intervention worker
  • Youth Worker


Fee Types