Retail Courses in Melbourne

SIR20216 Certificate II in Retail Services

  • This qualification reflects the role of frontline retail team members who use a defined and limited range of operational skills to undertake workplace activities. They are involved in mainly routine and repetitive tasks and work under direct supervision of others
  • This qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants
  • Individuals with this qualification are able to perform roles such as frontline team member, customer service assistant and point-of-sale operator
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SIR30216 Certificate III in Retail

  • This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings

  • The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants
  • Individuals with this qualification are able to perform roles such as frontline sales assistant, customer service representative, shop assistant, retail supervisor, team leader and senior sales assistant
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SIR40316 Certificate IV in Retail Management

  • This qualification reflects the role of individuals who lead a frontline team and manage day-to-day operations of a retail store or department to implement and deliver on organisational objectives and standards.
  • These individuals possess a range of highly developed selling and customer engagement skills with sound knowledge of product and service offerings. They work with independence, taking responsibility for their own functions and outputs
  • Individuals with this qualification are able to perform roles such as store manager, department manager and assistant store manager
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Melbourne Retail Courses in the CBD

Are you looking for a Retail course? Learn the skills and knowledge needed for a career in Retail Services with our certificate courses at 400 Queen Street, Melbourne and various other locations. Our comprehensive training will teach you everything you need to know to start working in retail as well as teach you advanced techniques to take your career to the next level – management.

Student Testimonials and Reviews

Belinda O’Halloran
SIR30216 Certificate III in Retail
SBAT 2018 Graduate
“‘One of the great things about studying at TMG has been my trainer who has taught me how to handle myself in the workplace. I’ve always looked forward to coming into TMG, mainly because I know I’ll be able to study and learn at my own pace.

What I’ve learnt in the classroom has been very beneficial to my placement at Bayswater Coles. I’ve gained a lot more confidence throughout my time there, which has coincided with me learning new tips and tricks from my classroom work too. My whole experience at TMG College Australia has been awesome.”