Certificate III in Retail

Course Details

• Course Code & Title

  SIR30216 Certificate III in Retail Services.

• Units of Competency

  The SIR30216 Certificate III in Retail requires 13 units of competency:

  Core units:

  SIRXCEG001 – Engage the customer
  SIRXCEG002 – Assist with customer difficulties
  SIRXCEG003 – Build customer relationships and loyalty
  SIRXCOM002 – Work effectively in a team
  SIRXIND001 – Work effectively in a service environment
  SIRXRSK001- Identify and respond to security risks
  SIRXSLS001 – Sell to the retail customer
  SIRXWHS002 – Contribute to workplace health and safety

  Elective units:

  CHCDIV001 – Work with diverse people
  SIRRINV001 – Receive and handle stock
  SIRXMKT001 – Support marketing and promotional services
  SIRRMER001 – Produce visual merchandise displays
  SIRWSLS002 – Analyse and achieve sales targets

  Credit Transfer and RPL offered: Recognition of prior learning and skills assessment

• Entry Requirements

  There are no entry requirements for this Qualification however Students are required to undertake a Pre-Training Review and a Language Literacy and Numeracy Assessment. 

  These will assist with determining suitability into course entry and identification of any support needs. 

• Assessment

  Assessment methods may include:

  • Project/Assignment
  • Verbal and written assessment tasks
  • Scenarios
  • Workplace case studies
  • Roleplays and observations

• Duration

  Traineeship:  Estimated duration 52 Weeks 

• Delivery Mode

  TMG College Australia Provides the following delivery options: 

  Face to Face training 

  In person Classroom Based Training delivered at TMG College Australia sites. Face to Face delivery includes both Theory and Practical activities which are supported by Structured Work Placement. 

  Structured Work Placement 

  As part of this course, Students will also be required to undertake Work Placement in within the Retail Industry. 

  Offsite Training 

  TMG College Australia can deliver Training and undertake Assessments using facilities at a Students Workplace, or in a Mobile Manner (e.g. delivery at a regional/remote location for a specific period or for a specific training course).  

  Mixed Mode Training 

  A combination of various delivery modes. Also known as "Mixed Delivery" or "Blended Learning". This includes Virtual, Face to Face and Workplace Based. 

• Pathways

  Students who successfully complete this Qualification may undertake 

  SIR40316- Certificate IV in Retail Management 

• Your Career

  This qualification may provide possible job title, such as:

  • Frontline Sales Assistant
  • Customer Service Representative
  • Shop Assistant
  • Retail Supervisor
  • Team Leader
  • Senior Sales Assistant

• Fees & Eligibility

  Enrolment Fees:

  Traineeship

  Without Concession - $645.00
  With Concession - $129.00

  Fee For Service

  Traineeship - $2,062.50

  VETIS - $2,000.00

  The student tuition fees published are subject to change given individual circumstances at enrolment. 

  This training is delivered with Victorian and Commonwealth Government funding. TMG College Australia encourage individuals with disabilities to access training subsidised through the Skills First Program. People with disabilities are encouraged to apply for this training.

  Eligibility Criteria 1. You must be an Australian Citizen or Permanent Resident or New Zealand Citizen. 2. You must not have completed the same AQF level qualification or higher than the course you wish to enrol in, unless under 20 years of age on 1 January this year. 3. You must not have commenced or be scheduled to commence more than two Victorian Government subsidised courses this year; and 4. You must not be currently enrolled in two or more Victorian Government subsidised courses.

  Traineeship incentives may be applicable on full time/ part time basis, subject to eligibility. Enrolment fees apply.

• Locations

  This Qualification is available in the following regions: 

  • Melbourne CBD 
  • Box Hill 
  • Werribee 

• Upcoming Classes