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Certificate II in Hospitality

This course is for those aspiring to enter into the hospitality industry.


TMG College Australia

Course Overview

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops.




Are You Eligible For Government Subsidised Training?

SIT20316 Certificate II in Hospitality TMG College Australia


Course Details

  • Course Code & Title

    SIT20316 Certificate II in Hospitality.

  • Units of Competency

    The SIT20316 Certificate II in Hospitality requires 12 units of competency.

    Core Units:

    BSBWOR203 Work effectively with others
    SITHIND002 Source and use information on the hospitality industry
    SITHIND003 Use hospitality skills effectively
    SITXCCS003 Interact with customers
    SITXCOM002 Show social and cultural sensitivity
    SITXWHS001 Participate in safe work practices

    Elective Units:

    SITXFSA001 Use hygienic practices for food safety
    SITXCCS006 Provide service to customers
    SITXFIN001 Process financial transactions
    SITXINV001 Receive and store stock
    SITHFAB004 Prepare and serve non-alcoholic beverages*
    SITHFAB007 Serve food and beverage*

    Credit Transfer and RPL offered: Recognition of prior learning and skills assessment
    *Prerequisite is SITXFSA001 Use hygienic practices for food safety

  • Entry Requirements

    There are no entry requirements for this Qualification however Students are required to undertake a Pre-Training Review and a Language Literacy and Numeracy Assessment. 

    These will assist with determining suitability into course entry and identification of any support needs. 

  • Assessment

    Assessment methods may include:

    • Written assessments
    • Practical assessments
    • Observation
    • Activities
  • Duration

    Traineeship: Estimated duration 104 Weeks

    Non-Traineeship: Estimated duration 52 Weeks

  • Delivery Mode

    TMG College Australia provides the following delivery options: 

    Face to Face Training 

    In person Classroom Based Training delivered at TMG College Australia sites. Face to Face delivery includes both Theory and Practical activities which are supported by Structured Work Placement. 

    Structured Work Placement 

    As part of this course, students will also be required to undertake Work Placement in in the Hospitality Industry, this includes Restaurants, Hotels, Catering Operations, Clubs, Pubs, Cafes, and Coffee Shops; And in Institutions Such as Aged Care Facilities, Hospitals and Schools. 

    Offsite Training 

    TMG College Australia can deliver Training and undertake Assessments using facilities at a Students Workplace, or in a Mobile Manner (e.g. delivery at a regional/remote location for a specific period or for a specific training course).  

    Mixed Mode Training 

    A combination of various delivery modes. Also known as "Mixed Delivery" or "Blended Learning". This includes Virtual, Face to Face and Workplace Based. 

  • Pathways

    After achieving the SIT20316 Certificate II in Hospitality, individuals could progress the SIT30716 Certificate III in Hospitality (Restaurant Front of House) and a wide range of other Qualifications in the hospitality and broader service industries.
  • Your Career

    This course provides you with the skills and knowledge to undertake job roles such as:

    • Bar attendant / Café attendant / Bottle shop attendant
    • Catering assistant / Food and beverage attendant
    • Front office assistant
    • Gaming attendant
    • Porter
    • Room attendant
  • Fees & Eligibility

    Fee For Service



    The student tuition fees published are subject to change given individual circumstances at enrolment. 

    This training is delivered with Victorian and Commonwealth Government funding. TMG College Australia encourage individuals with disabilities to access training subsidised through the Skills First Program. People with disabilities are encouraged to apply for this training.

    Eligibility Criteria 1. You must be an Australian Citizen or Permanent Resident or New Zealand Citizen. 2. You must not have completed the same AQF level qualification or higher than the course you wish to enrol in, unless under 20 years of age on 1 January this year. 3. You must not have commenced or be scheduled to commence more than two Victorian Government subsidised courses this year; and 4. You must not be currently enrolled in two or more Victorian Government subsidised courses.

    Traineeship incentives may be applicable on full time/ part time basis, subject to eligibility. Enrolment fees apply.

  • Locations

    This Qualification is available in the following regions: 

    • Melbourne CBD 
  • Upcoming Classes

    TMG College Australia

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