<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=1968795413376452&amp;ev=PageView&amp;noscript=1">


Certificate II in Hospitality

This course is for those aspiring to enter into the hospitality industry.


apply now

TMG College Australia     


Program Overview

This Program reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops.



SIT20316 Certificate II in Hospitality TMG College Australia


Program Details

  • Program Code & Title

    SIT20316 Certificate II in Hospitality.

  • Subjects

    The SIT20316 Certificate II in Hospitality requires 12 Subjects.

    Core Subjects:

    BSBWOR203 Work effectively with others
    SITHIND002 Source and use information on the hospitality industry
    SITHIND003 Use hospitality skills effectively
    SITXCCS003 Interact with customers
    SITXCOM002 Show social and cultural sensitivity
    SITXWHS001 Participate in safe work practices

    Elective Subjects:

    SITXFSA001 Use hygienic practices for food safety
    SITXCCS006 Provide service to customers
    SITXFIN001 Process financial transactions

    SITHFAB005 Prepare and serve espresso coffee*

    SITHFAB007 Serve food and beverage*

    SITHFAB004 Prepare and serve non-alcoholic beverages*

    Credit Transfer and RPL offered: Recognition of prior learning and skills assessment
    *Prerequisite is SITXFSA001 Use hygienic practices for food safety

  • Entry Requirements

    There are no entry requirements for this Program however Students are required to undertake a Pre-Training Review and a Language Literacy Numeracy and Digital Literacy Assessment

    These will assist with determining suitability and relevance into course entry and identification of any support needs. 

  • Assessment

    Assessment methods may include:

    • Written assessments
    • Practical assessments
    • Observation
    • Activities
  • Duration and Intensity

    Traineeship: Estimated duration 104 Weeks

    Non-Traineeship: Estimated duration 52 Weeks

  • Delivery Mode

    TMG College Australia provides the following delivery options: 

    Face to Face Training 

    In person Classroom Based Training delivered at TMG College Australia sites. Face to Face delivery includes both Theory and Practical activities which are supported by Structured Work Placement. 

    Structured Work Placement 

    As part of this course, students will also be required to undertake Work Placement in in the Hospitality Industry, this includes Restaurants, Hotels, Catering Operations, Clubs, Pubs, Cafes, and Coffee Shops; And in Institutions Such as Aged Care Facilities, Hospitals and Schools. 

    Offsite Training 

    TMG College Australia can deliver Training and undertake Assessments using facilities at a Students Workplace, or in a Mobile Manner (e.g. delivery at a regional/remote location for a specific period or for a specific training course).  

    Mixed Mode Training 

    A combination of various delivery modes. Also known as "Mixed Delivery" or "Blended Learning". This includes Virtual, Face to Face and Workplace Based. 

  • Pathways

    After achieving the SIT20316 Certificate II in Hospitality, individuals could progress the SIT30716 Certificate III in Hospitality (Restaurant Front of House) and a wide range of other Qualifications in the hospitality and broader service industries.
  • Your Career

    This Program provides you with the skills and knowledge to undertake job roles such as:

    • Bar attendant / Café attendant / Bottle shop attendant
    • Catering assistant / Food and beverage attendant
    • Front office assistant
    • Gaming attendant
    • Porter
    • Room attendant
  • Fees & Eligibility

    Fee For Service



    The student tuition fees published are subject to change given individual circumstances at enrolment. Traineeship incentives may be applicable on full time/ part time basis, subject to eligibility. Enrolment fees apply.


    *Formal confirmation of permanent residence granted by the Department of Home Affairs (or its successor) AND the student’s foreign passport or ImmiCard required

  • Locations

    This Qualification is available in the following regions: 

    • Melbourne CBD 
  • Upcoming Classes

    TMG College Australia

  • Credit Transfer

    We provide Credit Transfer with agreed and consistent credit outcomes for components of Qualification if the CT request is equivalent in content and learning outcomes with TMG’s matched qualifications

  • Recognition of Prior Learning (RPL)

    We provide Recognition of Prior Learning (RPL) where student work experience or qualifications of an advanced and related nature have been undertaken. RPL result is subject to the quality and amount of the evidence submitted by the Student to TMG. 

Speak with one of our Industry Experts today